Terms and Conditions

Welcome to TenoBet. This document presents the official terms and conditions that govern the use of all services, games, and products offered on this platform. By registering an account and using the services, a player enters into a binding legal agreement. It is essential to read, understand, and accept these terms fully before participating in any activity. These conditions ensure a fair, secure, and regulated environment for all users.

General Scope and Agreement

These Terms and Conditions constitute the entire agreement between the user (“the Player”) and TenoBet (“the Company”). The act of creating an account signifies that the Player has accepted these rules. The Company reserves the right to modify these terms at any time. It is the Player’s responsibility to stay informed of any changes. All gameplay, financial transactions, and promotional participation are subject to these conditions.

Account Registration and Management

To use the real-money services, an individual must register an account. The following rules apply to account creation and maintenance:

• Eligibility: All applicants must be at least 18 years of age and of legal capacity to enter into a binding agreement.
• Accuracy: Information provided during registration, including email, country, and currency, must be accurate and truthful. The Player is obliged to keep this information up to date.
• Single Account: Each Player is permitted only one account. The detection of duplicate accounts may lead to the closure of all associated accounts and the voiding of bets and winnings.
• Verification: The Company is required to perform verification checks (KYC) to comply with regulatory standards. This process is typically initiated before the first withdrawal and may require documents such as a government-issued ID, proof of address, and proof of payment method.

Player Responsibilities

A Player is solely responsible for the security of their account login details (email and password). All activity conducted through a Player’s account will be considered valid. It is crucial to ensure that no unauthorised person gains access to the account. If a user suspects a breach of security, they should immediately change the password and get in touch with support. For assistance, please refer to the details on the Tenobet contact us page. Players are also responsible for adhering to responsible gambling practices, using the available tools like deposit limits and self-exclusion where necessary.

Deposits and Withdrawals

Financial transactions are governed by strict protocols to ensure security and compliance. The general minimum deposit is £8, though certain payment methods or bonuses may require a higher amount of £17 to £21. For withdrawals, the minimum amount is £84. The Company adheres to a closed-loop policy, meaning withdrawals should, whenever possible, be processed back to the same payment method used for the deposit. Withdrawal limits are set at a maximum of £840 daily and £1,680 weekly. Payouts cannot be processed until the account verification process is successfully completed.

Bonus and Promotion Terms

All promotional offers, including welcome packages and weekly bonuses, are subject to specific rules in addition to these general terms. Unless otherwise stated in the promotion-specific terms, slots bonuses carry a wagering requirement of 25x, while sports bonuses have a 15x wagering requirement. A maximum bet of £4 is often applied when playing with bonus funds. Players are encouraged to review the full details of any offer before opting in at the TenoBet online casino. All bonuses are limited to one per person, household, IP address, or device.

Prohibited Activities

The integrity of the platform is paramount. Any form of fraudulent or prohibited activity is strictly forbidden. This includes, but is not limited to, using stolen payment methods, engaging in collusion with other players, exploiting software bugs or loopholes, and using automated bots. Using a VPN or other means to mask a location to circumvent geographical restrictions is also a breach of these terms. Engaging in such activities will result in immediate account suspension or closure, forfeiture of any balances, and potential legal action.

Amendments to Terms

The Company reserves the right to amend, update, or modify these terms and conditions at its discretion. While the Company may make reasonable efforts to notify players of significant changes, it remains the Player’s sole responsibility to regularly review the terms and conditions page for any updates. Continued use of the platform’s services after any amendments constitutes acceptance of the new terms.